Privacy Policy 2018-07-20T19:36:35+00:00

Privacy Policy

RockYou, Inc. and its subsidiaries (collectively, “RockYou”) recognize that its customers, visitors, users, and others (collectively or individually “Users”) who use games, applications, the website www.rockyou.com  and other services hosted by RockYou (collectively, the “RockYou Sites”) value their privacy. This Privacy Policy details important information regarding the use and disclosure of User information collected on the RockYou Sites. RockYou provides this Privacy Policy to help you make an informed decision about whether to use or continue using the RockYou Sites.

This Privacy Policy is incorporated into and is subject to the RockYou Terms of Use. Your use of the RockYou Sites and any personal information you provide on the RockYou Sites remain subject to the terms of this Privacy Policy and our Terms of Use.  If you access the RockYou Sites from a third-party social networking site, you may also be required to read and accept the third party’s Terms of Service and Privacy Policy.

RockYou (and its subsidiaries) participate in and have certified compliance with the EU-U.S. Privacy Shield Framework.  RockYou is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles.  To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List. https://www.privacyshield.gov/list

RockYou is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf.  RockYou complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, RockYou is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission In certain situations, RockYou may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield website https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.


User Provided Information through Facebook

RockYou’s primary objective in collecting user information is to provide and enhance the RockYou Sites and to enable users to easily navigate and enjoy the RockYou Sites. When you use the RockYou Sites and mobile applications, we may collect and record the information you provide us voluntarily through www.facebook.com (“Facebook”) in accordance with the policies and terms of Facebook.

The types of personal information collected may vary depending on the activity. This “Personal Information” is defined as information about you that can be used to contact or identify you. Personal information may include: (1) your name (2) Facebook® user identification number, (3) email address, (4) physical address(es), (5) phone number(s) and (6) age/date of birth. Additionally, we may acquire information from you through (1) your access and participation in message boards on the RockYou Sites, (2) your email of a question to our customer support, or (3) your purchase of a product.  We may also collect (1) certain technical information about your mobile device or computer system, including MAC Address, IP Address and mobile device ID; and (2) usage statistics about your interactions with the RockYou Sites.

We collect your location based information for the purpose of determining whether the mobile application is available in your country.

We may share your geo-location data with third parties for the purpose of them serving you ads for places in your area.

You may opt-out of location based services at any time by editing the setting at the device level or by emailing us at info@rockyou.com

Personal Information, for purposes of this Privacy Policy, will not include (1) game play information, such as stored game data, high scores, or game session duration, (2) any image, video, or other content posted by you on the RockYou Sites, or (3) any information you may choose to share about yourself throughout the RockYou Sites, such as in games or on message boards. Any actions you perform with other players are considered public and at your sole discretion.

User Provided Information through Prize Redemption

In the event that you wish to claim a prize won through one of RockYou’s rewards-based gaming applications (e.g., Bingo by Ryzing), you will need to follow certain procedures set forth in the terms of such application.  Some of these procedures may include the submission of certain Personal Information, such as your photo identification.  Such Personal Information is used only to verify your eligibility in the sweepstakes.

Advertiser, Publisher, or Developer Provided Information

If you sign up as an advertiser, publisher, or developer, you will provide your name, company name and email address. We use this information to set up your account and allow you to place ads on our site. For developers, we allow you to create ad placement tags and embed ad tags into application code. When we deem it necessary to do so, we may send you service related announcements, such as to inform you that our service is temporarily suspended for maintenance.  Generally, you may not opt-out of these communications, which are not promotional in nature.  If you do not wish to receive them, you have the option to deactivate your account.

Cookies Information

When you visit the RockYou Sites, we may send one or more cookies – a small text file containing a string of alphanumeric characters – to your computer that uniquely identifies your browser.

We and our partners, affiliates, or analytics or service providers, use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

We use cookies to remember users’ settings (e.g. language preference) and for authentication purposes. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

Log File Information

Log file information is automatically reported by your browser each time you view a web page. When you register with or visit the RockYou Sites, our servers automatically record certain information that your web browser provides. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order in which those pages were viewed, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser.

We do not link this automatically collected data to other information we collect about you.

Flash LSOs

Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use Flash cookies and HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. To manage Flash cookies, please click here:http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

Resume Submission

If you choose to submit a resume to RockYou via our site, please be aware that the resume submission is hosted on our third party service provider’s platform. Nevertheless, all personal information is stored and the upload of your resume is done by RockYou. Our Privacy Policy governs the collection and use of this information. We use this information for the sole purpose of contacting you regarding the job for which you have applied.

The Way RockYou Uses Information

If you submit personal information to us by use of the RockYou Sites, then we use your personal information to operate, maintain, and provide you the features and functionality of the RockYou Sites.

Receiving our newsletter is offered as part of our service. If you do not wish to receive our newsletter, you may opt-out at any time by using the unsubscribe link located at the bottom of each newsletter or by emailing us at info@rockyou.com

We may also occasionally send you push notifications through our mobile applications to send you game updates, high scores and other service related notifications that may be of importance to you.  You may at any time opt-out from receiving these types of communications by turning them off on the app or at the device level through your settings.

Any personal information or content that you voluntarily disclose online (on discussion boards, in messages and chat areas, within your public profile page, etc.) becomes publicly available and can be collected and used by others to send you unsolicited messages. RockYou is not responsible for the personal information you choose to submit in these public areas of the site. Your display name (not your email address) may be displayed to other Users when you upload images or videos or send messages through the RockYou Sites and other Users can contact you through messages and comments. Any images, captions, videos or other content that you submit to the RockYou Sites may be redistributed through the Internet and other media channels, and may be viewed by the general public.  To request removal of your personal information from our blog or community forum, contact us at info@rockyou.com  In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

We also use mobile analytics software to allow us to better understand the functionality of our mobile application(s) on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile app.

When RockYou Discloses Information

RockYou will not share, sell, rent or trade your personal information other than as described in this privacy policy.

We provide personal information and non-personal information to our subsidiaries, affiliated companies, or other businesses or persons for the purpose of processing such information on our behalf, including credit card processing. We require that our subsidiaries, affiliated companies, or other businesses or persons agree to process such information in compliance with our Privacy Policy and we use reasonable efforts, including confidentiality and security measures, to limit their use of such information only as necessary to provide these services to us.

We use a third party payment gateway. If you choose to make a purchase within one of our applications, you will be transferred to a third party payment gateway to make the payment. The third party then provides RockYou the name on the account and the amount paid so that we may complete the transaction. We do share non-personal information (such as anonymous User usage data, referring / exit pages and URLs, platform types, number of clicks, etc.) with interested third-parties to assist them in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on the RockYou Site. RockYou may share personal information and/or non-personal information with third party-affiliates and business partners for the purpose of offering greater functionality and enhanced services through RockYou or other sites, and for the purpose of communicating these services to you.

In certain situations, RockYou may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may release personal information and/or non-personal information if required to do so by law, or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. Copyright Law) or respond to a court order, subpoena, search warrant, or similar legal process.

It may be necessary to share information in order to investigate, prevent, or take action regarding suspected or actual illegal activities, including but not limited to, fraud, potential threats to public safety or the physical safety of any person, violations of our Terms of Use, or as otherwise permitted by law.

RockYou also reserves the right to disclose personal information and/or non-personal information that RockYou believes, in good faith, is appropriate or necessary to enforce our Terms of Use, take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of our the RockYou Sites, and to exercise or protect the rights, property, or personal safety of RockYou, our Users or others.

Your Choices

You may, of course, decline to submit personal information through the RockYou Sites, in which case RockYou may not be able to provide certain services to you. Please note that media files uploaded by Users to the RockYou Sites cannot be removed and remain subject to our Terms of Use.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions or comments about security on our Web site or this Privacy Policy, you can email us at info@rockyou.com


RockYou allows other companies, called third-party ad servers or ad networks, to serve advertisements within the RockYou Sites. These third-party ad servers or ad networks use technology to send, directly to your browser, the advertisements and links that appear on the RockYou Sites. These third-parties automatically receive your IP address when this happens. They may also use other technologies (such as cookies, JavaScript, or Web Beacons) to measure the effectiveness of their advertisements and to personalize the advertising content.

RockYou does not provide any personal information to these third-party ad servers or ad networks without your consent. However, please note that if an advertiser asks RockYou to show an advertisement to a certain audience (for example, men ages 18-34) or audience segment (for example, men ages 18-24 who have viewed certain channels of content) and you respond to that advertisement, the advertiser or ad-server may conclude that you fit the description of the target audience.

You should consult the respective privacy policies of these third-party ad servers or ad networks. This Privacy Policy does not apply to, and we cannot control the activities of, such other advertisers or web sites. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking Here.  Please note this does not opt you out of being served advertising.  You will continue to receive generic ads.

The RockYou Sites includes links to other web sites whose privacy practices may differ from those of RockYou. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any web site you visit.


The RockYou Sites includes social media features, such as the Facebook Like button and widgets, such as the Share This button or interactive mini-programs that run on our sites.  These features may collect your IP address and which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the RockYou Sites. Your interactions with these features are governed by the privacy policy of the company providing it.


The profiles you create on the RockYou Sites will be publically accessible unless otherwise indicated. You may change the privacy settings of your profile through your account portal.

If an account/profile was created without your knowledge/authorization, please contact us at rockyou-support@rockyou.com to request removal of the profile.


You can log in to our website using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity, provide you the option to share certain personal information (such as your name and email address) with us, and to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this website to your profile page to share with others within your network.


We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at info@rockyou.com


RockYou uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to RockYou and you do so at your own risk. Once we receive your transmission of information, RockYou makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

When you enter sensitive information (such as geo-location data) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

If RockYou learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective measures. RockYou may post a notice on the RockYou Sites if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us by using the contact Information in this statement.


Protecting the privacy of young children is especially important to RockYou. For that reason, RockYou does not knowingly collect or maintain personal information or non-personal information on the RockYou Sites from persons under 13 years of age, and no part of our website is directed to persons under 13. If you are under 13 years of age, then please do not use or access the RockYou Sites at any time or in any manner. If RockYou learns that personal information of persons under 13 years of age has been collected on the RockYou Sites then RockYou will take the appropriate steps to delete this information immediately.

We recommend that minors over the age of 13 ask their parents or guardians for permission before sending any personal information to anyone over the Internet.


The RockYou Sites are hosted in the United States and are intended for and directed to Users in the United States. If you are a User accessing the RockYou Sites from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from the laws of the United States, please be advised that through your continued use of the RockYou Sites, which are governed by U.S. law, this Privacy Policy, and our Terms of Use, you are transferring your personal information to the United States and you consent to that transfer.



Upon request RockYou will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information.  To request this information please contact us at privacy@rockyou.com

We believe it is important for you to be able to find out what personal information you have provided to us through the RockYou Sites. If you have provided us with personal information, you can contact us to request that we provide you with the personal information we have in our records about you. We reserve the right to limit the number of times such a request can be made and to charge you for responding to such requests if this process is misused or abused.

If you become aware that personal information or sensitive information you may have provided that we have in our records about you is inaccurate, incomplete, or incompatible with the purposes for which it was provided or subsequently authorized by you, please notify us using the contact information provided below. To inquire about your personal or sensitive information, and to correct, amend, or delete such information, please send a request by email with your current contact information to info@rockyou.com   We will respond to your request to access within 30 days.

We will retain your information (including geo-location data) for as long as your account is active or as needed to provide you services.  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

California Users

We do not share personal information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure, typically by “opting in” to receive information from a third party that is participating in a sweepstakes or other promotion on one of the RockYou Sites. If you do ask us to share your personal information with a third party for its marketing purposes, we will only share information in connection with that specific promotion, as we do not share information with any third party (other than our service providers) on a continual basis. To prevent disclosure of your personal information for use in direct marketing by a third party, do not opt in to such use when you provide personal information on one of our sites.

Users in certain jurisdictions have a right to access personal information held about them. Your right of access can be exercised in accordance with applicable law. Please submit any requests for access to your personal data in writing to privacy@rockyou.com


In the event that RockYou undergoes a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, we may transfer all of your information, including personal information, to the successor organization in such a transition in which case, you will be notified via a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. If we sell a game that is played on Facebook we will put a prominent notice on that page of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.  In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred, or used.


This Privacy Policy may be revised periodically reflected by the “effective date” below. Please revisit this page frequently to become aware of any changes. In general, we only use your personal information in the manner described in the Privacy Policy in effect when we received the personal information you provided. Your continued use of the RockYou Sites constitutes your agreement to this Privacy Policy and any future revisions.

If we materially change how we use your personal information, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.

Date Last Modified:

This Privacy Policy was last modified October 2, 2017.

Contact Information:

Please contact RockYou with any questions or comments about this Privacy Policy at privacy@rockyou.com or for the RockYou Sites by emailing: info@rockyou.com

RockYou, Inc.

642 Harrison Street

Suite 300

San Francisco, CA 94107